Terms of Service

Last updated: April 2026

1. The service

Noted is a clinical note-drafting tool. It transcribes voice memos and generates structured clinical note drafts using AI. Noted is provided by Omar Matar ("we", "us").

2. Professional responsibility

Noted is a drafting aid only. All generated notes are drafts. You must review, edit, and take full professional responsibility for any clinical record you file. Noted does not provide clinical advice and is not a regulated medical device.

3. Data processing agreement

Where you use Noted to process personal data relating to your clients (including health data), you act as the data controller and Noted acts as your data processor under UK GDPR Article 28.

By accepting these Terms you instruct Noted to:

  • Process audio and transcripts solely to generate clinical note drafts on your behalf
  • Delete audio immediately after transcription
  • Delete transcripts immediately after note generation
  • Not use client data for any other purpose, including AI model training
  • Engage sub-processors only as listed in our Privacy Policy

You confirm that you have a lawful basis to process your clients' personal data using Noted, and that you have provided or will provide appropriate transparency to your clients about your use of third-party processing tools.

4. Acceptable use

You must not use Noted to process data about individuals without an appropriate professional or legal basis to do so. Noted is intended for registered or regulated mental health practitioners.

5. Subscription and billing

Free accounts are limited to 20 notes per calendar month. Pro accounts are billed monthly or annually via Stripe. You may cancel at any time; access continues until the end of the billing period. No refunds for partial periods unless required by law.

6. Availability and liability

We aim for high availability but do not guarantee uptime. To the extent permitted by law, Noted is not liable for loss of data, missed sessions, or professional consequences arising from use of the service. Our total liability is limited to the fees you paid in the 12 months preceding any claim.

7. Governing law

These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

8. Contact

Questions about these Terms: omarmatar21@gmail.com